Professional 90-Day Warranty

We only use High Quality or OEM parts. All of our repair services are backed by a 90 day warranty for the serviced device.

Front Glass Repairs

  • In a perfect robotic world, repairs will have a seamless OEM finish. Our trained professionals at MrPhoneDoctor.com will do our very best to assure your device’s broken screen is restored as close to OEM standards. However at times due to impact on the device, there may be some small minor imperfections, such as OCA bubbles or AMOLED bleeding.
  • I also understand that at times during the lamination process there may be small particles or debris that may get between the AMOLED display and Glass thus causing small cosmetic blemish. These do not affect the functionality or warranty of the repair.
  • I understand that AMOLEDs are paper-thin and may change during the lamination process during our Vacuuming & Laminating stage. Very rarely does this happen but customers may notice some minimal waves or dimples on the display. With time they may or may not disappear, they do not affect functionality or warranty are simply cosmetic.

Repair Scope of Warranty Coverage

  • I understand that when devices crack water can enter thus eliminating the factory water-resistant seal. Once repaired MrPhoneDoctor.com cannot guarantee the device will be water resistant.
  • Screen/LCD and any other repaired or replaced parts that malfunction, or do not work as intended or designed.

Pre-Owned Phones

  • All MrPhoneDoctor.com used devices are backed by 90 day warranty. We will fix the issue immediately or if issue cannot be resolved we will gladly replace device for same or of equal value!

*Warranty Does Not Protect Against

After MrPhoneDoctor.com repairs the device, the warranty does not protect against:
  • Subsequent mishandling that causes the frame to bend, twist, or crack.
  • Water damage.
  • Subsequent accidental or purposeful drops.
  • Tampering with internal hardware.
  • Damage resulting from attempted customer repairs.
  • Software issues unrelated to the repair.
  • Jail-broken devices.
  • New damages unrelated to the original repair.
  • Any loss of data occurring as a result of the repair – customers are advised to back up all data prior to repair attempt.
Our warranty also does not cover the outcome of a repair if certain pre-repair conditions exist, including:
  • Existence of known manufacturing and/or performance issues related to the device separate from the repair, as noted prior to the repair.
  • Existence of damage to the frame of device, as noted prior to the repair.
  • Water damage.
  • Tampering with internal hardware.
  • Jail-broken devices.
  • Tampering with internal hardware: under certain conditions, internal damage may make a repair impossible. Your repair specialist will be able to explain in further detail upon diagnosing your specific device. If in doubt, we recommend that you do not attempt to repair on your own, as any damage may affect the reparability of your device.

The warranty is valid only for the specific device repaired and the original customer; it is not transferable across devices or if the device is sold or given to another individual.

If a customer device is irreparably damaged as a direct result of a repair attempted by MrPhoneDoctor.com and payment has been rendered, the customer is entitled to a fully functional refurbished device of equal or greater value of the damaged device based on its model and condition as received and with the original repair issue resolved, or the monetary equivalent of fair market value of the device in that condition as determined by MrPhoneDoctor.com. If payment was not rendered for service, the repair quote shall be deducted from the value, or a refurbished device of the same damaged condition as received shall be offered. In order to receive a replacement device, the customer’s damaged device must be rendered to MrPhoneDoctor.com.

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