Professional 90-Day Warranty

We use Grade A quality parts & all repair services are backed by a 90 day warranty for the serviced device. Ask about our 1 year extended warranty plans!

Pre-Owned Phones

  • All Mr Phone Doctor.com used devices are backed by 90 day warranty. We will fix the issue immediately or if issue cannot be resolved we will gladly refund 100%!*
  • Ask us about our 1 year extended warranty plan.

Repair Scope of Warranty Coverage

  • Screen/LCD and any other repaired or replaced parts that malfunction, or do not work as intended or designed.
  • Warranty is limited to the parts and/or service(s) that were paid for. If only parts were purchased, warranty is limited to the replacement of the parts. If parts and repair service were purchased, warranty extends to cover the labor cost of part replacement and any other repairs specifically resulting from the initial repair, except in the situations outlined below.

*Warranty Does Not Protect Against

After Mr. Phone Doctor.com repairs the device, the warranty does not protect against:
  • Subsequent mishandling that causes the frame to bend, twist, or crack.
  • Water damage.
  • Subsequent accidental or purposeful drops.
  • Tampering with internal hardware.
  • Damage resulting from attempted customer repairs.
  • Software issues unrelated to the repair.
  • Jail-broken devices.
  • New damages unrelated to the original repair.
  • Any loss of data occurring as a result of the repair – customers are advised to back up all data prior to repair attempt.
Our warranty also does not cover the outcome of a repair if certain pre-repair conditions exist, including:
  • Existence of known manufacturing and/or performance issues related to the device separate from the repair, as noted prior to the repair.
  • Existence of damage to the frame of device, as noted prior to the repair.
  • Water damage.
  • Tampering with internal hardware.
  • Jail-broken devices.
  • Tampering with internal hardware: under certain conditions, internal damage may make a repair impossible. Your repair specialist will be able to explain in further detail upon diagnosing your specific device. If in doubt, we recommend that you do not attempt to repair on your own, as any damage may affect the reparability of your device.

The warranty is valid only for the specific device repaired and the original customer; it is not transferable across devices or if the device is sold or given to another individual.

If a customer device is irreparably damaged as a direct result of a repair attempted by Mr. Phone Doctor.com and payment has been rendered, the customer is entitled to a fully functional refurbished device of equal or greater value of the damaged device based on its model and condition as received and with the original repair issue resolved, or the monetary equivalent of fair market value of the device in that condition as determined by Mr. Phone Doctor.com. If payment was not rendered for service, the repair quote shall be deducted from the value, or a refurbished device of the same damaged condition as received shall be offered. In order to receive a replacement device, the customer’s damaged device must be rendered to Mr. Phone Doctor.com.

Menu
iPhone Models
* iPhone7 Plus (Model Name: A1661, A1784, A1785)
* iPhone 7 (Model Name: A1660, A1778, A1779)
* iPhone6s Plus (Model Name: A1634, A1687, A1699)
* iPhone6s (Model Name: AA1633, A1688, A1700)
* iPhoneSE (Model Name: A1723, A1662)
* iPhone6 Plus (Model Name: A1524, A1593)
* iPhone6 (Model Name: A1549, A1586, A1589)
* iPhone5s (Model Name: A1533, A1457, A1530, A1453)
* iPhone5c (Model Name: A1532, A1507, A1529, A1456)
* iPhone5 (Model Name: A1428, A1429, A1442)
iPad Models
* iPadAir 2 (Model Name: A1566, A1567)
* iPadAir (Model Name: A1474, A1475)
* iPadMini 3 (Model Name: A1599, A1600)
* iPadMini 2 (Model Name: A1489, A1490, A1491)
* iPadMini (Model Name: A1432, A1454, A1455)
* iPad4 (Model Name: A1458, A1459, A1460)
* iPad3 (Model Name: A1416, A1430, A1403)
* iPad2 (Model Name: A1395, A1396, A1397)
Samsung Models
* SamsungS7 (Model Name: SM-G930F, SM-G930P, SM-G930A, SM-G930V, SM-G930R4)
* SamsungS6 (Model Name: SM-G920F, SM-G925F)
* SamsungS5 (Model Name: SM-900A, SM-G900V, SM-900P, SM-G900T)
* SamsungS4 (Model Name: SGH-I337, SGH-M919, SCH-I545, SCH-R970)
* SamsungS3 (Model Name: SGH-I747, SGH-I535, SPH-L710, SGH-T999)